Shanghai Metro Customer Care Number, Office Address, Email Id details. Find below customer service details of Shanghai Metro, including phone and email. Besides contact details, the page provides a brief overview of the rapid transit system and its services. Reach the Shanghai Metro customer service below for queries, complaints, or feedback.
Shanghai Metro Customer Care
Shanghai Shentong Metro Group
No.12, Hengshan Road
Business Building, 3rd Floor
Shanghai, 200235, China
About Shanghai Metro
Shanghai Metro began operations in the year 1993. The rapid transit system serves commuters in Shanghai, China, and is operated by the Shanghai Shentong Metro Group. Currently, the metro operates 14 lines, connecting about 364 stations. A single day, the metro transports over 10 million riders. This makes it the second busiest in the world after Beijing Subway.
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